Serialna 4.0.0

Serialna is a user-friendly digital ticketing system requiring only iPads and a printer for operation. It is well-suited for reception areas in hospitals, pharmacies, restaurants, and various retail establishments.

■Features■

• The system utilizes just two iPads, a printer, and a wireless router, and is available as a free application.
• An intuitive large button simplifies ticket issuance, with a straightforward and uncluttered interface.
• Serialna provides audio guidance to call issued ticket numbers, facilitating efficient customer management.
• Announced numbers are displayed as an organized list on the screen for easy reference.
• The calling iPad manages both number announcements and the monitoring of the waiting list.
• Automatic detection simplifies connectivity between the printer and iPads, streamlining setup procedures.
• It supports printing two tickets simultaneously for each number—one for the customer and another retained for reception management.

■Components■

• An iPad dedicated to ticket issuance, featuring a prominent button and display of current ticket numbers.
• Multiple calling iPads responsible for managing and displaying the ticket queue (all devices should have Serialna installed).
• A compatible printer.
• A wireless router—iPads connect via Wi-Fi, while the printer utilizes Ethernet LAN connectivity.

■Supported Printers■

• BIXOLON SRP-F310
• CITIZEN CT-S651 (Ethernet LAN version recommended)
• EPSON TM-m30
• EPSON TM-T70-i
• EPSON TM-T88V (Ethernet LAN version recommended)
• EPSON TM-T88V-i
• STAR MICRONICS FVP10 series (Ethernet LAN version recommended)

*Please prepare 80mm width thermal roll paper.
*All trademarks are registered among the respective trademarks of their owners.

■Additional Features (In-App Purchases)■

Request Display on TV (Using iPad's output function)

This feature allows the request page to be shown on a large-screen TV via the iPad’s TV output function.
Price: $79.99

Call by E-Mail Notification (In-App Purchase)

This option sends email alerts when a customer’s turn is approaching.
Subscription Pricing: - Monthly: $24.99
- Annual: $233.99 (includes a free 3-month trial)

Subscriptions are processed through your iTunes account and automatically renew unless canceled at least 24 hours prior to the current billing period’s end. Renewal charges will be applied within 24 hours after the subscription period ends unless canceled. Any unused portion of a trial period will be forfeited upon subscribing. Manage subscriptions via your account settings after purchase. Activation of the subscription will prevent cancellation during the active period.

Privacy Policy: https://www.nhs.co.jp/en/privacy/

Terms of Service (Japanese): https://serialna.com/ja/manual/manuals-eula.html